PRIVACY POLICY

Last updated: 2026-02-11

What We Collect

• booking details (name, contact, dates)

• driver verification details (license information)

• communications (email/message logs)

• payment status (card data is handled by payment providers)

How We Use It

• to verify eligibility and registered drivers

• to provide rental services and customer support

• to manage payments, deposits, refunds, and dispute handling

• to prevent fraud and ensure safety

Sharing

We may share information only as needed with:

• payment processors

• insurers (for claims)

• authorities when required by law

Retention

We retain data only as long as necessary for service delivery, legal compliance, and dispute resolution.

Security

We take reasonable measures to protect personal data; however, no system is 100% secure.

Contact

For privacy-related requests: [hokkaidocampervan@gmail.com]